Responsible Gaming at mybet
Gaming on mybet should always be fun, exciting, and within your control. We're committed to giving every Filipino player the tools, information, and support they need to keep their play healthy and enjoyable — because your well-being always comes first.
At mybet, we believe that online casino gaming — whether you're spinning slots, playing live casino, or trying your luck at bingo — is meant to be a form of entertainment, not a way to solve financial problems or escape from stress. The vast majority of our players in Manila, Cebu, Davao, Quezon City, and across the Philippines enjoy mybet responsibly and within their means.
But we also know that for some people, gambling can become problematic. That's why mybet has built a comprehensive responsible gaming framework — one that gives you real control over your play, not just a checkbox on a form. From deposit limits to full self-exclusion, our tools are designed to keep you in the driver's seat at all times.
mybet operates within the regulatory framework overseen by the Philippine Amusement and Gaming Corporation (PAGCOR), which sets responsible gaming standards for all licensed online gaming operators in the Philippines. We take these obligations seriously and go beyond the minimum requirements wherever we can.
PAGCOR Responsible Gaming Framework
mybet operates under the responsible gaming guidelines established by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR provides responsible gaming resources and support for Filipino players. For more information on PAGCOR's responsible gaming initiatives, visit the official PAGCOR website at pagcor.ph.
Every mybet account comes with a full suite of responsible gaming tools, available 24/7 directly from your account settings or by contacting our support team via live chat.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits can be made until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.
Session Time Reminders
Set a reminder to notify you after a specified period of continuous play — 30 minutes, 1 hour, or a custom duration. When the reminder triggers, you'll see a clear on-screen prompt asking whether you'd like to continue or take a break.
Cooling-Off Periods
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in, deposit, or place bets on mybet.
Self-Exclusion
If you feel your gambling is becoming a problem, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully closed and you will not receive any promotional communications from mybet.
Loss Limits
Set a maximum loss threshold per day, week, or month. Once you reach your loss limit, mybet will automatically prevent further wagering until the period resets, helping you stay within a budget you're comfortable with.
Reality Checks
Enable periodic reality check pop-ups that display your net session result — how much you've deposited, wagered, won, and lost during your current session. Staying informed helps you make better decisions about your play.
Problem gambling can develop gradually and is not always easy to recognise in yourself. Here are some common warning signs that your gambling may be moving beyond healthy entertainment. If several of these apply to you, we strongly encourage you to use our responsible gaming tools or seek support.
You spend more money on gambling than you originally planned, or chase losses by depositing more to try to win back what you've lost.
You feel restless, irritable, or anxious when you try to cut down or stop gambling, or when you are unable to access a gaming platform.
Gambling is affecting your relationships with family or friends in Manila, Cebu, or elsewhere, or causing problems at work or school.
You find yourself lying to family members or hiding the amount of time or money you spend on gambling.
You use gambling as a way to escape problems, relieve stress, or cope with feelings of depression, anxiety, or loneliness.
You have borrowed money, sold possessions, or neglected bills and essential expenses in order to fund your gambling activity.
Requesting self-exclusion on mybet is straightforward. Once activated, your exclusion cannot be reversed until the chosen period has fully elapsed. Here's how to do it:
Log In to Your mybet Account
Visit the mybet Login page and sign in to your account using your registered email and password.
Go to Account Settings
Navigate to your profile menu and select "Responsible Gaming" from the account settings panel.
Select Self-Exclusion
Choose "Self-Exclusion" and select your preferred duration: 6 months, 1 year, 3 years, or permanent exclusion.
Confirm Your Request
Review the terms of your self-exclusion and confirm. Your account will be suspended immediately and all marketing communications will stop.
Need Help? Contact Support
If you prefer, our 24/7 support team can process your self-exclusion request via live chat. Contact us at [email protected] and we will action it immediately.
Whether you're a casual player or a regular on mybet, these habits will help keep your gaming experience positive and within healthy boundaries.
mybet strictly enforces the minimum age requirement of 21 years old for all players, in accordance with Philippine gaming regulations. All accounts are subject to age verification during the KYC process. If we discover that a player is under 21, their account will be immediately closed and any funds returned. If you are aware of a minor attempting to use mybet, please contact us immediately at [email protected].
Ask yourself these questions honestly. If you answer "yes" to three or more, we encourage you to activate a cooling-off period or self-exclusion, or to reach out to a support organisation.
Have you ever spent more time or money on gambling than you intended to?
Have you ever gambled to escape worry, boredom, loneliness, or personal problems?
Have you ever felt the need to bet more and more money to get the same level of excitement?
Have you ever tried to win back money you lost by gambling more (chasing losses)?
Have you ever borrowed money or sold something to fund your gambling?
Have you ever hidden your gambling activity from family members or close friends?
Has gambling ever caused arguments or tension in your relationships at home or at work?
Have you ever felt restless, irritable, or anxious when you tried to stop or cut down on gambling?
Have you ever neglected your health, family, work, or studies because of gambling?
Have you ever considered that you might have a problem with gambling?
If you answered "yes" to three or more of the above questions, please consider using mybet's self-exclusion tool or contacting our support team. You can also reach out to PAGCOR's responsible gaming resources at pagcor.ph for guidance and referrals to professional support services in the Philippines.
Play Smart, Play Safe on mybet
Thousands of Filipino players enjoy mybet every day — responsibly, within their limits, and for the right reasons. Join them and experience the fun with full control. 21+ only.